Working Across Cultures

If you want to overcome the challenges of Working across Cultures this course is for you. You will develop your intercultural knowledge and skills to help you build stronger relationships and communicate effectively with international contacts. You will learn to interpret cross-cultural expectations and perspectives and to adapt to diverse communication styles and work preferences.

Who’s it for?

Working Across Cultures is for anyone working in a multicultural environment either at home or away - if you are part of a global team, work with international customers or suppliers or travel overseas on business.

Outcomes

• Greater self-awareness and cultural awareness
• How to recognise cross-cultural values and behaviour
• Techniques for communicating across cultures
• The knowledge to avoid costly cultural mistakes
• Increased cultural intelligence

Content

• What is culture? Definitions and sub-cultures
• Perceptions, generalisations and stereotypes
• Cross-cultural working styles and business etiquette
• Strategies for managing teams, meetings and negotiating
• Cross-cultural communication styles and approaches
• Building relationships and creating trust across cultures
• How to develop cultural intelligence

Useful blogs on working across cultures

• Your journey to intercultural competence
• Push or pull? Can 'cultural sensitivity' actually put you at a disadvantage?
• Millennials across cultures: Same or different?
• Making your overseas experience count: Fear vs adventure
• Time across cultures - part 1 - The Tortoise and the Hare - Or how we slice and dice time
• Time across cultures - part 2 - Lost in the mists of time
• How to make the most of your international assignment
• Learning a language - A gateway to intercultural competence

Contact us for more information